FAQ's
1. What is the difference in a tankless and tank type water heater? What are the pros and cons?
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A tank type heater stores water in different amounts and has a heating mechanism to keep the tank full of hot water. The pros to this is there is proven technology and parts and repair are easily accessible. The con is it consumes energy to keep water available at all times. Tankless water heaters are designed to heat water as it is used. The pros is it heats water as needed, conserving energy and is considered a green product. A con is the industry standards and sizing are not well established. Parts availability is not extensive. Transitioning from a tank type water heater to a tankless water heater requires knowledge of hot water needs.
2. My hot water takes too long to get to my fixtures. How can I resolve this?
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You can resolve this by the use of recirculating pumps and point of use water heaters.
3. My water pressure seems to be less than what it used to be. What are some causes for this and how can they be repaired?
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The cause could possibly be a unknown water leak. It could also be calcification which is a foreign debris build up in the lines. New neighborhoods requiring more water could also be the cause. Our recommendation is having a qualified plumbing technician look at the above issues and more.
4. Why is there a rattling noise when my water is turned off and on?
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Possible causes could be unstrapped water pipes, lack of hammer arrestor (shock absorber), or too much water pressure. We recommend to have a qualified plumber diagnose.
5. My water bill is very high this month. Is there a simple way to see if I have a leak?
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Yes. You can check your toilets by adding food color inside of the tank without flushing. If the water in the bowl changes colors you have leak. Disconnect water hoses to outside faucets to make sure they are not dripping. Inside the home turn off all stop valves to every faucet and toilet. Make sure the ice maker is turned off. Find your water meter and inspect it to see if there is any movement on the small dial. If so, you need to call a licensed plumber.
6. Are there any risk in using over the counter drain cleaners?
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The condition of existing pipes subject to acid and heat generated by acid can cause pipe failure.
7. When should you replace a toilet rather than rebuild the inside?
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When the toilet does not meet water efficiency requirements you should replace it. Aesthetic value note: Toilets that meet the water efficiency requirements can be rebuilt cheaper than replaced.
8. What is a backflow device and why do I need one?
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A backflow device allows the flow of water in one direction only. It prohibits private water from being drawn into the public system. Liabilities include mortuaries, chemical plants, or any other business that has hazards to get in the water supply. A drop in pressure on the public side, such as fire hydrate usage can cause a negative pressure in the private system.
9. There is a strong sewer odor in my home coming from the bathroom. How do I check to see where it is coming from?
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Bad seals, wax rings on toilets, tub, showers, or lavs that aren't used for months at a time.
10. At what temperature should I let my faucet drip and why?
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At 32 degrees or severe wind chill. Hot and cold lines should be dripped. Insulate water pipes whenever possible.
11. What is polybuetalane pipe and should I have mine replaced?
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It is a flexible plastic water pipe that was approved for use in the portable water systems. The pipe itself has been the subject of a national lawsuit and is no longer sold in the USA. Due to problems with the pipe chemistry and fittings it is advisable to have it replaced.
